|Using the Library|
New Internet Policy
How Do I Get a Library Card?
To receive a library card you must fill out an application form and present acceptable identification in person at the Circulation Desk. There is no charge for a library card.
Library cards are issued to California residents with identification and proof of current address. Minors need a parent/guardian present to obtain a card. A current Covina Library card must be presented in order to check out materials.
Library cards entitle users to borrow from a full range of circulating materials (DVDs are checked out to adult cardholders only).
Adult applicants (18 years and older) must be present when registering for a library card. Minors, under age 18, must be accompanied by a parent/guardian who is required to sign the application, assuming financial responsibility for the minor. The parent/guardian must show appropriate identification. The child must be present in order to receive his/her card.
If your current address does not appear on your ID, we will accept one of the following for address verification: a current utility bill, paycheck, vehicle registration, or bank statement (virtual/online banks or personal checks) do not meet this requirement) issued within the last 60 days.
*We do not accept passports from countries except from the United States, social security cards, employee ID cards, school or college ID, or generic ID cards.
For additional forms of identification that may be used and additional information on Special Circumstances and Vistor Cards, please click here: Covina Public Library Card Requirements
Who may use my card?
Library cards are not transferable. Each customer must use his/her own library card.
Please report a missing card immediately to staff so a block can be placed on the account. The next time you visit the library, stop at the Circulation Desk and purchase a replacement card for $1. A new card number will be assigned to you and the old one will be deleted. Proper ID is required to obtain a replacement card. Minors without ID must be accompanied by the parent/guardian who is also the responsible party on his/her account.
Renewal of Library Cards
Your library card is permanent, but it must be renewed every two years. Library cards can be renewed in person with proper ID. Accounts are deleted automatically after 3 years of inactivity.
Without Your Card
Proper identification with photo, name and current address is required to look up the record in the computer.
By obtaining a library card with the Covina Public Library, you are agreeing to abide by all policies. You are responsible for any materials checked out on your card, and you agree to pay overdue fines and lost or damaged book fees. You must inform the library immediately if your card is lost or stolen, since you are responsible for all materials charged to your account until we are notified and can block unauthorized use. You are responsible for notifying the library of any change of address or telephone number.
It is the responsibility of the library user to return library materials on time and in the condition in which they were borrowed.
Borrowing Limits and Loan Periods
** Library patrons are limited to a maximum of 25 items total checked-out.
Most items may be renewed in person, online, or by phone one time for an additional 3 weeks with the following exceptions:
New adult books
Inter-library loan materials
Items that are on hold for another customer
Items that have already been renewed
Items that are kept past the due date are subject to the following fines:
Adult material overdue $0.15/day
Children's material overdue $0.15 /day
DVDs overdue $1.00/ day
All fees are per item. Fees are not charged for days the library is closed.
Library Card Replacement $1.00
Lost/Damaged Library Materials -- Full replacement value plus processing fee
Processing Fee $4.00
Interlibrary Loan $3.00
Black and white copies and printouts .15¢/page
Color printout .50¢/page
How to Reserve Library Materials
If the books or other materials you need are not available when you visit the library, you may reserve or place a “hold” on them. A hold may be placed on circulating library materials by phone, on-line using a library card and PIN, or in person at the Circulation Desk. There is no charge for this service. However, there is a limit of no more than 5 requests at any one time per customer.
Claimed Returned Items
If a customer believes he/she has returned an item that is being billed as overdue, the customer should inform the Circulation Desk. Library staff will search for the item for 4 weeks but the item will remain on the customer's account until it is located.
Courtesy reminder notices are sent via email 3 days prior to the item due date. Overdue and hold notices are sent via email, if an email address is included in the borrower's record, or mail. Billing notices are only sent by mail.