|Using the Library|
New Internet Policy
How to Obtain
To receive a library card you must fill out an application form and present acceptable identification in person at the Circulation Desk. There is no charge for a library card.
Library cards are issued to California residents with identification and proof of current address. Minors need a parent/guardian present to obtain a card. A current Covina Library card must be presented in order to check out materials.
Library cards entitle users to borrow from the full range of circulating materials (Videos and DVDs are checked out to adult cardholders only).
Adult applicants (18 years and older) must be present when registering for a library card. Minors, under age 18, must be accompanied by a parent/guardian who is required to sign the application, assuming financial responsibility for the minor. The parent/guardian must show appropriate identification. The child must be present in order to receive his/her card.
An unexpired California driver’s license or state identification card with current residential street address (this must be a street address - a P.O. Box is not acceptable). If your current address does not appear on your ID, we will accept one of the following for address verification: a current utility bill, paycheck, vehicle registration, or bank statement (virtual and online banks do not meet this requirement), an unexpired Mexican Consular Identification card (“matricula consular”) Argentine Consulate, or Korean Consulate Identification card with current address.
*We do not accept passports, military identification, DMV change of address card or interim driver’s license, social security cards, employee ID cards, school or college ID, or generic ID cards.
Who may use my card?
Library cards are not transferable. Each customer must use his/her own library card.
Report a missing card immediately! The library will code your account so that no one can use the card. Not even you! The next time you visit the library, stop at the Circulation Desk and purchase a replacement card for $1. A new card number will be assigned to you and the old one will be deleted. Proper ID is required to obtain a replacement card. Minors without ID must be accompanied by the parent/guardian who is also the responsible party on his/her account.
Renewal of Library Cards
Your library card is permanent, but it must be renewed every two years. Library cards can be renewed in person with proper ID. Accounts are deleted automatically after 365 days of inactivity.
Without Your Card
Proper identification with name and current address is required to look up the record in the computer.
By obtaining a library card with the Covina Public Library, you are agreeing to abide by all policies. You are responsible for any materials checked out on your card, and you agree to pay overdue fines and lost or damaged book fees. You must inform the library immediately if your card is lost or stolen, since you are responsible for all materials charged to your account until we are notified and can block unauthorized use. You are responsible for notifying the library of any change of address or telephone number.
It is the responsibility of the library user to return library materials on time and in the condition in which they were borrowed.
Borrowing Limits and Loan Periods
** Library patrons are limited to a maximum of 25 items total checked-out.
Most items may be renewed in person or by phone one time for an additional 3 weeks with the following exceptions:
New adult books
Inter-library loan materials
Items that are on hold for another customer
Extended Use Fees
Adult material overdue .15 ¢/day
Children's material overdue .15 ¢/day
DVDs overdue $1.00
Library Card Replacement $1.00
Lost/Damaged Library Materials -- Full replacement value plus processing $4.00
Interlibrary Loan $3.00
Black and white copies and printouts .15¢/page
Color printout .50¢/page
Collection agency $20.00 per item
Typewriter .50¢ for every 20 minutes of use
How to Reserve Library Materials
If the books or other materials you need are not available when you visit the library, you may reserve or place a “hold” on them. A hold may be placed on circulating library materials by phone, on-line using a library card and PIN, or in person at the Circulation Desk. There is no charge for this service. However, there is a limit of no more than 5 unfilled requests at any one time per customer. (Unfilled requests are considered “in processing” until the request is filled.)
Claimed Returned Items
If a patron believes he/she returned an item that is being billed as overdue, the patron should inform the Circulation Desk. Library Personnel will search for the item for 4 weeks but the item will remain on the patron account until it is located.
Overdue, hold, and billing notices are sent via US Postal Service.